Professional DevelopmentNorthcentral Technical College
Communicating
Under Pressure
What stress does to a conversation, and how to keep it working.
Your hard conversation is not a word problem.
People know what to say. What they lose is the ability to say it while it is happening. This course is six hours built around practicing exactly that.
The slides
Tap ▶ Play the sample to run each chapter’s cover and one slide.
Workbook & Illustrated Companion
Listen to the workbook and the Companion.
Check yourself.
A certificate upon completion.
Moves Under Pressure.
An extra tool to use and practice with after the workshop.
Three cards open in the sample
Built on the evidence. Tested on the floor.
Every claim traces to a named researcher, a stated sample and an effect size. Small effects are called small.
Written by a practitioner. Sources are on the last pages of the Illustrated Companion.
Pass it on.
A one-page overview of the course, made for forwarding. Send it to a colleague, a manager, or anyone deciding whether to come.
Contact NTC to bring Communicating Under Pressure to your team.
Northcentral Technical College · Workforce Training and Professional Development
Part of the full course
This sample opens a few pieces of each part, ringed in gold. The rest comes with the full course.
Most training tells you what to say. This one explains why you can’t say it when it counts, and gives you six hours to practice until you can. Pressure pushes people up into heat or down into cold. Everything that works happens in the band in between.
- Spot your exit, heat or cold, before you take it
- Separate what you saw from the story you told yourself
- Ask instead of guess
- Say the hard thing in one sentence you can actually deliver
- Read a face as a hypothesis, then check it out loud
- Make it hold past Monday with a trigger, a plan and a date
Bring a real conversation you’ve been putting off. You’ll work on it all day with one partner, and leave with it ready.
Built on evidence, honest about its limits. Every claim traces to named research. Small effects are called small. The myths, like “7% words, 55% body language,” get taken apart.
For supervisors, managers, team leads, HR, nurses and clinicians, and anyone with one conversation they’ve been putting off.
Led by Sam Buemi, PhD, psychology instructor at Northcentral Technical College, who has trained manufacturers, nonprofits and regional teams for years.