Team Building & Problem Solving

How this course works — three structures

Every week runs through the same three. Knowing which one you are in is the whole system.

Read → work it in class → apply it at work.

The skills you’ll use Monday morning

Six things you will practice on a real team — starting Week 1, not after the last class.

• 1Diagnose a team — and find the one move that raises its performance.
• 2Build trust, so people say what they really think.
• 3Set roles, rules, and decision rights — so work stops bouncing up the chain.
• 4Run meetings that produce decisions, not minutes.
• 5Find the real problem, not the symptom — and fix it.
• 6Lead change with simple tools you can use the next morning.

Your week, every week

1. Use your one real team. Pick it in Week 1 — it carries all eight weeks.
2. Complete the worksheet before class.
3. Commit to one move, with a date. Report back what happened.
4. Take one practice back to your workplace each week.